Programma

The course contemplates three main parts.
The first one provides knowledge of historical, theoretical and methodological models for the transition from Taylor-Fordist type of organizational and bureaucratic approach “cognitive”, and the analysis of the interconnections of a cultural and management relating to the affirmation of the company network and the Total Quality Management.
The second part aims to develop skills and expertise in the analysis of the processes of evolution of organizational models, on the development of organizational learning, in view of intertwining of individual and collective dynamics in the functioning of organizations and the necessary integration between the strategic variables: people, processes, technologies and facilities.
The last one has to objective to promote a critical analysis of the evolution of organizational models in public administration, on the transformation of the bureaucratic model and the success of the telocratic model of new public management, based on analysis of business case studies and testimonials.

Testi Adottati

COCOZZA A., Organizzazioni. Culture, modelli, governance, Franco Angeli, Milano, 2014.
LA ROSA M. (a cura di), Il "modello" Olivetti: passato, presente, e futuro?, Franco Angeli, Milano, 2022.

Modalità Erogazione

The course is in attendance. In the event of health emergency from COVID-19, all the provisions governing the methods of carrying out teaching activities and student evaluation will be implemented. In particular, the following methods will apply. The course will be divided into online lessons, carried out synchronously on the TEAMS platform, according to the indicated calendar.

Modalità Frequenza

The course is in person. Lessons take place during the first semester, on Thursdays, from 10.00 to 13.00.

Modalità Valutazione

The learning evaluation takes place through a final oral exam, during which these issues are examined in depth: - the fundamental concepts of the theoretical reference framework proposed during the course, illustrated also in the adopted texts; - the acquired skills to analyze and compare policies related to the topics of organization, training and skills development, negotiation and regulation of employment relationships in the public administrations.

Programma

The main topics covered during the laboratory are:
- the theoretical and methodological model of organizational learning by Argyris and Schön;
- explicit knowledge, tacit knowledge and knowledge management (elements of knowledge management): from Polanyi to Nonaka and Takeuchi;
- the factors of environmental complexity and instability and the needs for change of organizations (elements of change management);
- the pressures and resistance to change within an organization;
- organizational learning and skills development: the Boyatzis model;
- organizational learning as the key to managing change and innovation: the March model;
- reflective skills as the key to a balanced development of skills in organizations.
The laboratory provides the possibility of carrying out group work (face-face for those attending, but also online for those not attending). These activities may concern the in-depth analysis and presentation of a scientific article relating to the topics covered; the design of an intervention to analyze learning processes in an organization.

Testi Adottati

Teaching supporting materials and scientific articles are proposed by the teacher at the start of the course.

Modalità Erogazione

Topics will be introduced by the teacher and discussed by participants through team works and individual study, during face-to-face lessons. Workshops will be proposed in online way on the platform FORMONLINE. In the event of an extension of the health emergency from COVID-19, all the provisions governing the methods of carrying out teaching activities and student evaluation will be implemented. In particular, the following methods will be applied: the lessons will take place on the TEAMS platform and will be accompanied by workshops proposed on FORMONLINE.

Modalità Frequenza

The course is face-face. Lessons take place during the second semester, on Thursdays, from 10.00 to 13.00. The program for non-attending students is the same.

Modalità Valutazione

Student learning is assessed through a final oral exam. The objective is to verify with the student the degree of maturity of the theoretical-conceptual wealth of knowledgeacquired, thanks to individual in-depth study and reflection, and of the skills acquired thanks to team work, in terms of analytical and critical thinking. During the exam, group work is also discussed with those attending, with a focus on the personal contribution given.