Programma

The course contemplates three main parts.
The first one provides knowledge of historical, theoretical and methodological models for the transition from Taylor-Fordist type of organizational and bureaucratic approach “cognitive”, and the analysis of the interconnections of a cultural and management relating to the affirmation of the company network and the Total Quality Management.
The second part aims to develop skills and expertise in the analysis of the processes of evolution of organizational models, on the development of organizational learning, in view of intertwining of individual and collective dynamics in the functioning of organizations and the necessary integration between the strategic variables: people, processes, technologies and facilities.
The last one has to objective to promote a critical analysis of the evolution of organizational models in public administration, on the transformation of the bureaucratic model and the success of the telocratic model of new public management, based on analysis of business case studies and testimonials.

Testi Adottati

COCOZZA A., Organizzazioni. Culture, modelli, governance, Franco Angeli, Milano, 2014.
LA ROSA M. (a cura di), Il "modello" Olivetti: passato, presente, e futuro?, Franco Angeli, Milano, 2022.

Modalità Erogazione

The course is in attendance. In the event of health emergency from COVID-19, all the provisions governing the methods of carrying out teaching activities and student evaluation will be implemented. In particular, the following methods will apply. The course will be divided into online lessons, carried out synchronously on the TEAMS platform, according to the indicated calendar.

Modalità Frequenza

The course is in person. Lessons take place during the first semester, on Thursdays, from 10.00 to 13.00.

Modalità Valutazione

The learning evaluation takes place through a final oral exam, during which these issues are examined in depth: - the fundamental concepts of the theoretical reference framework proposed during the course, illustrated also in the adopted texts; - the acquired skills to analyze and compare policies related to the topics of organization, training and skills development, negotiation and regulation of employment relationships in the public administrations.

Programma

The main topics are:
The theoretical and operational model of organizational learning in Argyris and Schön.
The complexity and environmental instability factors and the need of change in organizations (introduction to the change management).
The incentives and resistances to change within an organization.
Organizational learning and competences development: the Boyatzis model.
Organizational learning as a key to oversee change and innovation: the March model.
Explicit knowledge, tacit knowledge and knowledge management (introduction to knowledge management ): from Polanyi to Nonaka and Takeuchi.
Reflexive skills as a key to a balanced development of competences in organizations.
Presentation of a case study of organizational learning tools and methods / Planning and implementation of the project of organizational learning in a highly innovative enterprise.

Testi Adottati

Argyris, C. & Schon, D.A. (1998). Apprendimento organizzativo. Teoria, metodo e pratiche. Milano: Guerini e Associati.

Modalità Erogazione

Topics will be introduced by the teacher and discussed by participants through team works and individual study, during face-to-face lessons. Workshops will be proposed in online way on the platform FORMONLINE. In the event of an extension of the health emergency from COVID-19, all the provisions governing the methods of carrying out teaching activities and student evaluation will be implemented. In particular, the following methods will be applied: the lessons will take place on the TEAMS platform and will be accompanied by workshops proposed on FORMONLINE.

Modalità Frequenza

There is no obligation to attend.

Modalità Valutazione

Students' learning will be assessed on the basis of knowledge acquired thanks to individual study and the in-depth analysis of the text proposed, and of competences acquired thanks to the team work on the case study. In the event of an extension of the health emergency from COVID-19, all the provisions governing the methods of carrying out teaching activities and student evaluation will be implemented.

Programma

In response to the complexity of current organizational contexts, characterized by network structures where the logic of connections with a high relational, emotional, and communicative scope prevails, the "Tools for Empowerment in Organizations" workshop aims to present to students the methodologies, strategies, the most suitable tools to govern this emerging complexity.
Following the Sociology of Organization course that illustrates the theoretical reference framework of the sociological organizational disciplines and the new organizational person-centered models as a strategic lever of development, the laboratory will deepen the resources and tools for personal growth: philosophical practices for organization, counseling, and coaching, also widely used in managerial training and in the enhancement and coordination of groups.

Testi Adottati

A book to be chosen among:

Blanchard, K., Carlos, J.P., Randolph, A., 2007, Le tre chiavi dell'empowerment. Come liberare il potenziale dei collaboratori offrendo dei risultati entusiasmanti, Franco Angeli, Milano, 2007.

Johnson, R., Redmond, D. 1999, L'arte dell'empowerment. Come realizzare un'organizzazione snella più competitiva coinvolgendo e responsabilizzando il personale, Franco Angeli, Milano.

Study materials

Ashkanasy N., Humphrey R., Current Emotion Research in Organizational Behavior, in Emotion Review, Vol. 3, n. 2, Aproò 2011.

Modalità Erogazione

The laboratory is characterized by a theoretical-practical approach that intends to provide students with the necessary theoretical framework and an experiential training course to activate a process of personal growth for developing emotional, self-evaluative, and reflective skills to live and work in contemporary society. The laboratory alternates theoretical and practical sessions to activate/ exercise emotional and social competence by creating thematic, in-depth sessions within small working groups. Non-attending students can select a text from those indicated and prepare a critical analysis (summary) to be sent to the teacher two days before the exam to be discussed during the interview.

Modalità Frequenza

Optional

Modalità Valutazione

- Individual or group Project work - Presentation to the class group of the chosen topic - Final interview on the course program